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The winners of e-commerce invest in brand and customer experience
You can’t beat Amazon with price or efficiency. Luckily, that’s not what local e-stores are supposed to win, but they need to win a place in their...
Automated sales rep will eat your chatbot for breakfast
When athletes realize they’re underperforming, they have roughly two choices: to try harder or to try something different. When I started...
How to catch the next wave in e-commerce?
A new sport feels great when the conditions are optimal. This is the situation in many online stores at the moment. The wave, raised by the pandemic...
What could e-commerce learn from these two Finnish success stories?
An alarming number of e-store owners react to the coming of Amazon with nothing but a shrug, a little bit like the Finnish TV network MTV3 reacted...
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